Do you offer returns and exchanges?

We take great pride in our products and go to great lengths to make sure every customer is fully satisfied with their order.

If you received a defective item and request a resend or refund, please send the details to support@mintycase.com within 15 days of delivery.  Printing errors and broken products will be replaced free of charge.

If the item was received without any defects you may return the item for a full refund within 30 days of purchase.

Please note we will not refund or exchange orders if the picture the customer loaded was of low quality or resolution.  It is the buyers responsibility to select proper, quality pictures.

If you are not sure about the quality of your picture, please email support@mintycase.com for feedback.

What are my shipment options?

All US orders are sent with USPS first class shipping from our production facility in Wisconsin, United States.  85% of the continental US should expect their item to be delivered within 3 business days of shipment.  Average total turnaround time for US orders ranges from 3-7 working days when factoring in production time.

International orders are sent with USPS international shipping.  Average transit time for international orders ranges from 7-15 business days.

Every order is given a USPS tracking number to track delivery from ordering to delivery.